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Global Address List instead of Contacts RRS feed

  • Question

  • I'm unable to find an answer to this question, but I would have thought it would be a quite a common one;
    Is it possible to force users to use the global address list rather than their 'Contacts'? 
    Monday, February 2, 2009 9:00 AM

All replies

  • David,

    OCS contains it's own address book, which is a copy specific objects meeting certain criteria from AD's Global Address List.  Any SIP-enabled user in AD should appear in the OCS address book when searched for.  If you are meaning to pre-populate the OC client's contact list for all users with all address book entries then that is another thing, usually recommended against.  There are (configurable) limits on the amounts of contacts each user can store and it directly effects the SQL database size, user login time (especially from Communicator Mobile clients) and network traffic used for updating presence information on many contacts.

    Does this help, or are you asking for something different?
    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Monday, February 2, 2009 1:05 PM
    Moderator
  • I should probably clarify.  I dont want all users going into the users contacts list.

    When users are in communicator, and type the name of someone in the organisation, communicator isnt picking it up unless the person happens to be in the users contacts list. 

    e.g a user called John Smith has an domain/exchange account.  Whe I type  "john" into communicator I should get a list of all John's.... I dont, I only get the ones in my own contact list.

    If I do the same thing in outlook when sening an email, the name of around 30 John's comes up....we want the same thing to happen in communicator.

    Hope that makes sense.
    Monday, February 2, 2009 1:13 PM
  • Ah, this sounds to me like your Address Book Service is not functioning correctly.  The behavior you seek is definitely part of the normal user experience.

    Take a look at these articles for some background and troubleshooting ideas:
     

    http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=17

    http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=26
    http://blogs.pointbridge.com/Blogs/schertz_jeff/Pages/Post.aspx?_ID=47


    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Monday, February 2, 2009 1:23 PM
    Moderator