This is probably a common problem but I can't find an answer anywhere.
When trying to organize Outlook 365 by creating subfolders I get this error message: "Cannot create the Folder. Cannot create or navigate to the folder. You cannot create or navigate to subfolders of your inbox when you have a non-empty
Root Folder Path"
I have no idea where the "root path" is or how to clear it. Any help would be greatly appreciated.