Hi Andrew, unfortunately the View Duplicates form and views cannot be customised. I'd love to be able to customise the view too because there are some required columns (owner, business unit, etc.) missing that help me determine which record should be
the master/subordinate.
Hopefully this feature will be improved in CRM 2011.
Regards, Neil
Neil Benson, CRM Addict and MVP at Customery Ltd.You can reach me on
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