Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Error Code 0xC005F050 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I purchased a new laptop from Best Buy with Vista Home Premium
    I have been using the laptop after successful activation and
    now it is give error 0xC005F050 and telling me that the Product
    on the machine is not valid.

    Any help I can get?

    Rob
    Friday, July 11, 2008 3:23 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    • Marked as answer by Darin Smith MS Wednesday, July 23, 2008 11:24 PM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 4:23 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 4:23 AM
    Friday, July 11, 2008 3:38 PM
    Moderator