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  • Question

  • Please can somebody help.... im using the cd my mum got with her laptop.. because i lost my cd... i have a windows xp key on the side of my computer and i was just wondering would i be able to replace the old cd key with this one?? as i cannot afford the pay out to fix it

     

    Wednesday, July 4, 2007 10:22 PM

Answers

  • Mikey robo,

     

    Most likely will not work unless the two computers are from the same manufacturer and are almost identical, and the two editions of XP are identical.

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thursday, July 5, 2007 2:14 AM
  • Contact the manufactuer of your comptuer and ask for replacement medial

     

     

    STephen Holm, MS

    WGA Forum Manager

    Thursday, July 5, 2007 10:07 PM

All replies

  • Mikey robo,

     

    Most likely will not work unless the two computers are from the same manufacturer and are almost identical, and the two editions of XP are identical.

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thursday, July 5, 2007 2:14 AM
  • Contact the manufactuer of your comptuer and ask for replacement medial

     

     

    STephen Holm, MS

    WGA Forum Manager

    Thursday, July 5, 2007 10:07 PM