Can't configure back-up????

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  When I open Live One Care, my configure backup light is on.  When I click on configure backup, a command prompt flashes for a second, then goes away and nothing happens.  Please help.  I have had my One Care subscription for over a year now, but recently put a fresh copy of XP Pro on my system.  Must I re-install??

  Sunday, August 3, 2008 6:32 AM