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Re activating an old key that ia atill valid on a computer that had a system restore RRS feed

  • Question

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    i have live one care, and i bought it back in september or october of last year. my software has three keys and i used two of them. i has to restore my one computer so i lost LOC in the one computer. Now im trying to use my last key to reinstall it back to the computer. I keep getting a Message 8059, saying i already activated the code just to need to sign in and when i do it it does not work. how do i go aout fixing this.
    Tuesday, April 1, 2008 10:10 PM

Answers

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    If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. You can't use the same key twice. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

     

    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

     

    -steve

    Wednesday, April 2, 2008 12:57 AM
    Moderator