locked
"This Copy of Office is not genuine" RRS feed

  • Question

  • I installed the product sent to me from Microsoft called Genuine Microsoft Office Software but I still keep getting the message :This copy of Office is not Genuine".  What have I done wrong?
    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GJ23R-XP7TT-D8CVW
    Windows Product Key Hash: riTBz9xHs7Yr1OkTBw9+1gOJBws=
    Windows Product ID: 55274-640-1811872-23451
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {B2CE8AB3-459D-4750-B8F5-257D1AD33E18}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Publisher 2003 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B2CE8AB3-459D-4750-B8F5-257D1AD33E18}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-D8CVW</PKey><PID>55274-640-1811872-23451</PID><PIDType>1</PIDType><SID>S-1-5-21-839522115-1035525444-1801674531</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DG31PR</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PRG3110H.86A.0052.2008.0612.1910</Version><SMBIOSVersion major="2" minor="4"/><Date>20080612000000.000000+000</Date></BIOS><HWID>00463EF70184E068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17048</Pid><PidType>14</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>28F1D70F5A82DD4</Val><Hash>sSpyzWxBbnvyykmWHQ86eaW3B2Y=</Hash><Pid>72082-746-3445264-55076</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>8DA13634ECC4344</Val><Hash>X/jhyaXF7lv+jetQc46DvPaP6q0=</Hash><Pid>89451-418-1752805-66928</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="19" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Darin Smith MS Wednesday, February 10, 2010 8:32 PM Office issue moved to Office forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Thursday, February 4, 2010 9:28 PM

Answers

  • OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Publisher 2003 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft

      The Microsoft Office Publisher 2003 and 2007 Microsoft Office system are Genuine


      The Microsoft Office XP Professional with FrontPage is Non-Genuine.  It was installed using a Blocked Volume Licensce Key (VLK). VLK software is not to be sold to consumers, but are designed for large organizations that need 10s 100s or 1000s of Office installs.  In this case this VLK is the one that Microsoft licensed to itself for use by it's own Microsoft employees, only.  That key leaked to the internet some time ago and Microsoft has since Blocked it from further use. 

      The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any non-criticaa update or by installing the Office Notifier. It turns out that you just recently downloaded and installed the Office Notifer and that is what is telling you that Office is Non-Genuine.

      Uninstalling the Office XP Professional with FrontPage would resolve your issue.  Once uninstalled, please be sure to go to http://microsoft.com/genuine and click the Validate Office button.  It should validate as Genuine, at that point.

    Thank you,
    Darin MS 

     
    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, February 4, 2010 10:29 PM
    Thursday, February 4, 2010 10:28 PM