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Need Help Changing Windows Live ID in Live OneCare RRS feed

  • Question

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    Tried to install store bought software on second PC, but signed in with wrong Windows Live ID.  Now it has my windows ID (the wrong one) in the log in box and will not let me change it - it is grayed out.  How can I change?

     

    Thursday, December 27, 2007 3:00 AM

Answers

  • Unfortunately, you've encountered a bug in 2.0 that will be fixed in the future. Once you enter a LiveID in OneCare for use in the trial version to enable multi-PC functionality, you cannot change that when you wish to activate a subscription. Your only solution at this point is to uninstall OneCare and then reinstall which will allow you to enter the correct LiveID.

    -steve

     

    Thursday, December 27, 2007 3:58 PM
    Moderator