Slowness problem with Exchange 2013 and Outlook 2010 RRS feed

  • Question

  • Hello,

    We use the Outlook with CRM Connector in remote desktop application.
    CRM is in 2011 version and Exchange in 2007.

    Recently, we migrated to Exchange 2013 but we have slowness problem. It takes more than 10 seconds to open a new email.
    If we go back to 2007 Exchange 2007, slowness problem is solved.

    The outlook has trouble online mode. In cache mode delays do not happen.
    Outlook.exe / safe also solves the slowness problems.

    We analyzed the logs and found the following error. We do not know if it's related:

    <>c__DisplayClassa.<TryFilterAllCatch>b__8 ilOffset = 0xC at <>c__DisplayClassa.<TryFilterAllCatch>b__8(Exception ex)
    ilOffset = 0xC at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
    ilOffset = 0x34 at Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
    ilOffset = 0xFFFFFFFF at Marshal.ThrowExceptionForHR(Int32 errorCode) ilOffset = 0x0 at EnumeratorViewOfEnumVariant.MoveNext() ilOffset = 0x53 at ExplorerWrapper.<PopulateSolutionsModule>b__3c() ilOffset = 0x85 at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
    ilOffset = 0xF at ExplorerWrapper.PopulateSolutionsModule() ilOffset = 0x3D at DeferredCallInfo.RunAction() ilOffset = 0x2F at DeferredCallManager.IdleHandler() ilOffset = 0x7C at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
    ilOffset = 0xF at DeferredCallManager.OnIdle(Object sender, EventArgs e)
    ilOffset = 0x2E at EventHandler.Invoke(Object sender, EventArgs e) ilOffset = 0xFFFFFFFF at ThreadContext.System.Windows.Forms.UnsafeNativeMethods.
    IMsoComponent.FDoIdle(Int32 grfidlef) ilOffset = 0x0 Error initializing Solutions module.: Unhandled Exception:
    System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xFFE4011D at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal
    (Int32 errorCode, IntPtr errorInfo) at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode) at System.Runtime.InteropServices.CustomMarshalers.EnumeratorViewOfEnumVariant.MoveNext() at Microsoft.Crm.Outlook.ExplorerWrapper.<PopulateSolutionsModule>b__3c() at Microsoft.ExceptionHelper.ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)

    Thank you in advance.
    Friday, February 27, 2015 10:03 AM

All replies

  • I think what you are saying is that the issue does not happen with Exchange Cached mode enabled? If so that is the issue. MS recommends using Exchange Cached mode.
    Thursday, March 5, 2015 10:15 PM