Hello,
We use the Outlook with CRM Connector in remote desktop application.
CRM is in 2011 version and Exchange in 2007.
Recently, we migrated to Exchange 2013 but we have slowness problem. It takes more than 10 seconds to open a new email.
If we go back
to 2007 Exchange 2007, slowness
problem is solved.
The outlook has trouble online mode. In cache mode delays do not happen.
Outlook.exe / safe also solves the slowness problems.
We analyzed the logs and found the following error. We do not know if it's related:
<>c__DisplayClassa.<TryFilterAllCatch>b__8 ilOffset = 0xC
at <>c__DisplayClassa.<TryFilterAllCatch>b__8(Exception ex)
ilOffset = 0xC
at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
ilOffset = 0x34
at Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
ilOffset = 0xFFFFFFFF
at Marshal.ThrowExceptionForHR(Int32 errorCode) ilOffset = 0x0
at EnumeratorViewOfEnumVariant.MoveNext() ilOffset = 0x53
at ExplorerWrapper.<PopulateSolutionsModule>b__3c() ilOffset = 0x85
at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
ilOffset = 0xF
at ExplorerWrapper.PopulateSolutionsModule() ilOffset = 0x3D
at DeferredCallInfo.RunAction() ilOffset = 0x2F
at DeferredCallManager.IdleHandler() ilOffset = 0x7C
at ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
ilOffset = 0xF
at DeferredCallManager.OnIdle(Object sender, EventArgs e)
ilOffset = 0x2E
at EventHandler.Invoke(Object sender, EventArgs e) ilOffset = 0xFFFFFFFF
at ThreadContext.System.Windows.Forms.UnsafeNativeMethods.
IMsoComponent.FDoIdle(Int32 grfidlef) ilOffset = 0x0
Error initializing Solutions module.: Unhandled Exception:
System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xFFE4011D
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal
(Int32 errorCode, IntPtr errorInfo)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
at System.Runtime.InteropServices.CustomMarshalers.EnumeratorViewOfEnumVariant.MoveNext()
at Microsoft.Crm.Outlook.ExplorerWrapper.<PopulateSolutionsModule>b__3c()
at Microsoft.ExceptionHelper.ExceptionFilter.TryFilterAllCatch(Action body, Action`1 filter)
Thank you in advance.