After a very frustrating week on the computer , it seems Microsoft may be above the law in Australia .
What started with a Microsoft update, ended with me losing a paid version of office 2016 professional plus .
Microsoft could not / would not reinstall it .
Initial inquiries suggest that because Microsoft operate in cyber space , there is little I can do to recover what they took away .
All my problems were caused by Microsoft or their agents & the only compensation offered was a small discount on an inferior product to replace what I had before they lost it .
Has any body else had a similar experience ?