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multi-party (more than 3 people) video call problem. RRS feed

  • Question

  • Hello all,

    I have a OCS 2007 Standard server installed, everything's working properly.  Peer-to-peer video call is working properly too.  My problem is that when i have 3 or more attendees, the video call icon is grayed out within Office Communicator.

    I installed Office Live Meeting 2007 and got the same result, it says "there is no video available for this meeting" below is the detail error message.

    ---------------------------
    Voice and Video Error Information
    ---------------------------
    There is no audio or video available for this meeting. You might be able to dial in manually following the instructions in the Call-in Details in the Options menu.

    Action required: There is no audio or video available for this meeting. You might be able to dial in manually following the instructions in the Call-in Details in the Options menu.

    ---------------------------------------------------------------------------

    More details for technical support:

    ---------------------------------------------------------------------------

    Message Category: 7 (kSimulated)

    Message Code: 12 (kNoVoipOrPSTNAvailable)

    Root Cause Error: 0x00000000

    Root Cause Component: kAVMCU

    Audio Input Device: Microphone (HD Webcam C510)

    Audio Output Device: Speakers (High Definition Audio Device)

    Video Input Device: Logitech HD Webcam C510

    Audio Muted: No

    Media State: (0,0,0,0,0,0,AVNotSupported)

    AvMcu Uri:

    Avmcu Reachable: No

    Acp Reachable: No

    Diagnostics Information:

    ------------------------------------------------------------------

    I've been searching the web for answer with no luck.  Any help or suggestions will be greatly appreciated.

    Thanks in advance.

    Thursday, August 12, 2010 6:20 PM

All replies

  • The OCS forums are here - http://social.technet.microsoft.com/Forums/en-US/category/ocs

    I suspect the issue is that you don't an MCU installed and configured that supports video.


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    Wednesday, August 18, 2010 6:27 PM