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Business Unit Vs Team RRS feed

  • Question

  • What is difference between Business Unit & team in CRM 4.0. IN what senario i have to create Team
    Tuesday, December 2, 2008 9:38 AM

Answers

  • Hi Dyamanagowda,

     

    BU: This is define your organizational hierarchy in Microsoft Dynamics CRM.

          Also Include "Root business unit" and "All other business units"

     

    Team: A  group of users who share and collaborate on work projects.

     

    When you are continually sharing certain records with same group of users, create a team of users so that you can share future records with the team as opposed to each individual user.

     

     

    Tuesday, December 2, 2008 10:07 AM