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    I am trying to renew my one care.  I have only 1 email address, and no alternative.  When I purchased the computer that I am now using, I did not have a personal e-mail address, only a corporate one, so the gentleman at the retail store made up a bogus e-mail address that is now inhibiting my renewal of the one care.  I do not know what password that he used as the vendor set up the computer and intstalled all the programs.  How do I get around this problem?  I just want to renew my One Care!

    Tuesday, October 14, 2008 2:48 PM

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