locked
One care works on one computer, but has the other one locked up RRS feed

  • Question

  •  

    Windows live one care works great on two out of three computers, but on the one that I use the most I am constantly having problems.  It started with installation, but with one care support we manage to fix the problem. Now I used it online shut it off and forty five minutes later I have a red status and One care will not open up when I click on the button.  I have sent over thirty error message reports hoping to get a download notification necessary, but at this point have had no luck.  Again it worked for about a month or so with no glitches after the initial setup now I would be better off using my computer as a paper weight.  Even if I do not wish to jack with one care on it, the speed has become a joke.

     

    This is the error signature

    p1:winssui.exe  P2: 0.6.400.0  P3:489bf233 P4: winssui  P5:0.6.400.0

    P6: 489bf33 P7: 26a P8: 1c P9: system.io.fileloadexception

     

     

    Thanks,

    Tuesday, September 23, 2008 4:41 AM

Answers

  • Hello JD, the best course of action would be to continue working with support to resolve this issue.

     

    Tuesday, September 23, 2008 2:45 PM
    Moderator