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Redemption error for Office Bonus RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-YVCCQ-J6F64-KD297
    Windows Product Key Hash: uNPQqnBn1avRElb8bizhj4cWJaQ=
    Windows Product ID: 89580-OEM-7363702-51648
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: 01f966b9-24d9-4caa-9833-9d4c38c4a4bd
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>01f966b9-24d9-4caa-9833-9d4c38c4a4bd</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-KD297</PKey><PID>89580-OEM-7363702-51648</PID><PIDType>3</PIDType><SID>S-1-5-21-1710710291-3651511782-3103769413</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-E SLI ACPI BIOS Revision 0401</Version><SMBIOSVersion major="2" minor="4"/><Date>20070112000000.000000+000</Date></BIOS><HWID>BA313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>8B181029687C5AE</Val><Hash>or97UeZjMAzsFvU3hNhhY1IjooA=</Hash><Pid>89451-OEM-6672786-88886</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, June 25, 2007 3:49 PM

Answers

  • Dear Doug.Burr,

    I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.

     

    Thank you,

    Jenifer

    Wednesday, July 25, 2007 10:39 PM

All replies

  • Dear Doug.Burr,

    We are going to need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum. Would you please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. We will then contact you directly.

     

    Thank you,

    Jenifer

    Monday, June 25, 2007 4:18 PM
  • Dear Doug.Burr,

    I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.

     

    Thank you,

    Jenifer

    Wednesday, July 25, 2007 10:39 PM