Answered by:
Build 7601 This copy of Windows is not genuine

Question
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I started getting notice that I had potentially a counterfeit copy of Windows. Since this is the Windows that came on the computer when purchased over 2 1/2 years ago it was quite surprising. I thought maybe my daughter had downloaded something she shouldn't have. I found that the Windows key code label on the computer was worn off, but the numbers I could read did not match what came up with the diagnostic tool. I ran the Gateway factory defaults recovery procedure from a factory partition on the disk and ended up with the same version of Windows. I since learned that OEMs have their own key they use so that would explain that. In any event this did not solve the problem as 30 days later the same messages come up. Gateway won't help me as the warranty is expired. I have learned how to disable all that stuff, but would rather fix the root problem. Here is the MGAdiag report:
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AD1530EA-1655-4316-B0B3-72C70B53540D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AD1530EA-1655-4316-B0B3-72C70B53540D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1321704594-3511164761-2391854966</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>NV52 Series </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.03 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090324000000.000000+000</Date></BIOS><HWID>C9603A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>606FDE96DD9FED6</Val><Hash>wp3MZfTqmJ9OVhU2d3nZWfRZxAU=</Hash><Pid>81599-875-6033171-65866</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2262009
Installation ID: 003346591105746285651003681345612740346751890213195190
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 8/3/2012 5:00:15 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:2:2012 06:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAIAAAACAAAAAgABAAEA6GGGKC+BVPlV+eJQ1PL05M5w6kW+ZWisIMl+KA==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP AMD ANT
HPET PTLTD HPETTBL
MCFG PTLTD MCFG
SLIC ACRSYS ACRPRDCT
SSDT PTLTD POWERNOWSaturday, August 4, 2012 12:03 AM
Answers
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This machine originally shipped with Vista installed - teh BIOS is dated almost 6 months prior to the release of Windows 7.
As such it has a Vista BIOS, rather than a Windows 7 Bios, and cannot legally use an OEM_SLP Key.
For what version and edition of Windows is it licensed, according to the COA sticker on the case??
Have you sent the machine in for repair at any time? - who to?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Friday, August 10, 2012 9:45 AM
- Marked as answer by Noel D PatonModerator Friday, August 17, 2012 11:10 AM
Saturday, August 4, 2012 1:19 AMModerator
All replies
-
This machine originally shipped with Vista installed - teh BIOS is dated almost 6 months prior to the release of Windows 7.
As such it has a Vista BIOS, rather than a Windows 7 Bios, and cannot legally use an OEM_SLP Key.
For what version and edition of Windows is it licensed, according to the COA sticker on the case??
Have you sent the machine in for repair at any time? - who to?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Friday, August 10, 2012 9:45 AM
- Marked as answer by Noel D PatonModerator Friday, August 17, 2012 11:10 AM
Saturday, August 4, 2012 1:19 AMModerator -
Well, I'm a little embarrased. My daughter reminded me that I had fixed this laptop earlier this year when it wouldn't start by ordering a used bottom end without memory on ebay. I just moved the hard drive and memory over to make it a pretty seamless fix. When I went back to the old bottom end (in the garage), the windows label was still legible and when I entered that into the activation window, presto I got activated. I guess I had assumed the install on the hard drive was independent of the rest of the machine. Problem solved.Saturday, August 4, 2012 4:05 AM
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Technically, not strictly legal - but the actvation police won't be chasing ou, I suspect! :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Saturday, August 4, 2012 7:39 AMModerator