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Windows Vista (TM) Build 6001, This copy of Windows is not genuine -- ? RRS feed

  • Question

  • I have has this laptop -- pre-installed with Vista home basic -- for well over 18months. I know for a fact the license is genuine because I bought it from PC World, a huge national retailer. But for some reason all of a sudden my desktop bg turns black, and I am being prompted to "Activate windows" with the "...This copy is not genuine etc" watermarked on the bottom right of the screen. Whenever I reboot I have to wait 15 seconds to click on the "activate later" tab

    PLEASE can someone help me, this is driving me crazy

    I've tried the WGA tool, here's the copy;

     

    ***************************

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-Q9CM8-KTDKK-

    8QXTR
    Windows Product Key Hash:

    OI3PQUp2nK/Ysh5U6MY15ORIfio=
    Windows Product ID: 89572-OEM-7332166-00029
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {634E95FB-A55D-447F-B978-985C38AF8DD9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid

    VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-

    364-80041010_025D1FF3-229-80041010_025D1FF3-

    230-1_025D1FF3-517-80040154_025D1FF3-237-

    80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0;

    Win32)
    Default Browser: C:\Program Files\Mozilla

    Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not

    marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser

    control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for

    scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>{634E95FB-

    A55D-447F-B978-985C38AF8DD9}

    </UGUID><Version>1.9.0027.0</Version><OS>6.0.60

    01.2.00010300.1.0.002</OS><Architecture>x32</Ar

    chitecture><PKey>*****-*****-*****-*****-

    8QXTR</PKey><PID>89572-OEM-7332166-

    00029</PID><PIDType>2</PIDType><SID>S-1-5-21-

    1415676916-1658713098-

    2268458043</SID><SYSTEM><Manufacturer>eMachines

    </Manufacturer><Model>eMachines E525 

    </Model></SYSTEM><BIOS><Manufacturer>eMachines<

    /Manufacturer><Version>V1.02</Version><SMBIOSVe

    rsion major="2"

    minor="4"/><Date>20090224000000.000000+000</Dat

    e></BIOS><HWID>9A303507018400F8</HWID><UserLCID

    >0809</UserLCID><SystemLCID>0409</SystemLCID><T

    imeZone>GMT Standard Time(GMT+00:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat>

    <msppid></msppid><name></name><model></model></

    SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRP

    RDCT</OEMTableID></OEM><GANotification><File

    Name="OGAAddin.dll"

    Version="2.0.48.0"/></GANotification></MachineD

    ata><Software><Office><Result>108</Result><Prod

    ucts><Product GUID="{90120000-0030-0000-0000-

    0000000FF1CE}"><LegitResult>108</LegitResult><N

    ame>Microsoft Office Enterprise

    2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</V

    al><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pi

    d>89388-707-8722531-

    65961</Pid><PidType>14</PidType></Product></Pro

    ducts><Applications><App Id="15" Version="12"

    Result="108"/><App Id="16" Version="12"

    Result="108"/><App Id="18" Version="12"

    Result="108"/><App Id="19" Version="12"

    Result="108"/><App Id="1A" Version="12"

    Result="108"/><App Id="1B" Version="12"

    Result="108"/><App Id="44" Version="12"

    Result="108"/><App Id="A1" Version="12"

    Result="108"/><App Id="BA" Version="12"

    Result="108"/></Applications></Office></Softwar

    e></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version:

    6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista,

    OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-

    f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-

    d6ec3f16059f
    Extended PID: 89572-00146-321-600029-02-2057-

    6001.0000-2122010
    Installation ID:

    00767564463533680354081245269200199013625106617

    6327070
    Processor Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL:

    http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 8QXTR
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current:

    NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJTUH07qxAN6f+I

    rRkoCBfL0fl16dhZOrFZWuA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value   

    OEMTableID Value
      APIC            ACRSYS       

    ACRPRDCT
      FACP            ACRSYS       

    ACRPRDCT
      HPET            ACRSYS       

    ACRPRDCT
      BOOT            ACRSYS       

    ACRPRDCT
      MCFG            ACRSYS       

    ACRPRDCT
      ASF!            ACRSYS       

    ACRPRDCT
      SLIC            ACRSYS       

    ACRPRDCT
      SSDT            PmRef        Cpu0Cst
      SSDT            PmRef        Cpu0Cst


    Sunday, August 15, 2010 4:33 AM

Answers

  • "Slice3500" wrote in message news:2512ae1c-9c4c-4305-9269-e6e25c0778b1...

    I have has this laptop -- pre-installed with Vista home basic -- for well over 18months. I know for a fact the license is genuine because I bought it from PC World, a huge national retailer. But for some reason all of a sudden my desktop bg turns black, and I am being prompted to "Activate windows" with the "...This copy is not genuine etc" watermarked on the bottom right of the screen. Whenever I reboot I have to wait 15 seconds to click on the "activate later" tab

    PLEASE can someone help me, this is driving me crazy

    I've tried the WGA tool, here's the copy;

     

    ***************************

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-Q9CM8-KTDKK-

    8QXTR
    Windows Product Key Hash:

    OI3PQUp2nK/Ysh5U6MY15ORIfio=
    Windows Product ID: 89572-OEM-7332166-00029
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002


    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid

    VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-

    364-80041010_025D1FF3-229-80041010_025D1FF3-

    230-1_025D1FF3-517-80040154_025D1FF3-237-

    80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3


    Your eMachines computer has an Invalid Volume License Key for Office - which means that the Key was generated by a hacker's KeyGen program, rather than by MS. It may be that this installation also carried with it some unwelcome 'guests' which have affected your system.
    I would suggest uninstalling Office, and then running a good Anti-Virus over the system, and a good anti-malware app.
     
    Then repost with a new MGADiag report - we may see more detail then (and it may be formatted in a more easy-to-read fashion!)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 15, 2010 7:08 AM
    Moderator
  • As for our Windows Vista issue:

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you


    Darin MS
    Monday, August 16, 2010 9:06 PM

All replies

  • "Slice3500" wrote in message news:2512ae1c-9c4c-4305-9269-e6e25c0778b1...

    I have has this laptop -- pre-installed with Vista home basic -- for well over 18months. I know for a fact the license is genuine because I bought it from PC World, a huge national retailer. But for some reason all of a sudden my desktop bg turns black, and I am being prompted to "Activate windows" with the "...This copy is not genuine etc" watermarked on the bottom right of the screen. Whenever I reboot I have to wait 15 seconds to click on the "activate later" tab

    PLEASE can someone help me, this is driving me crazy

    I've tried the WGA tool, here's the copy;

     

    ***************************

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-Q9CM8-KTDKK-

    8QXTR
    Windows Product Key Hash:

    OI3PQUp2nK/Ysh5U6MY15ORIfio=
    Windows Product ID: 89572-OEM-7332166-00029
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002


    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid

    VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-

    364-80041010_025D1FF3-229-80041010_025D1FF3-

    230-1_025D1FF3-517-80040154_025D1FF3-237-

    80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3


    Your eMachines computer has an Invalid Volume License Key for Office - which means that the Key was generated by a hacker's KeyGen program, rather than by MS. It may be that this installation also carried with it some unwelcome 'guests' which have affected your system.
    I would suggest uninstalling Office, and then running a good Anti-Virus over the system, and a good anti-malware app.
     
    Then repost with a new MGADiag report - we may see more detail then (and it may be formatted in a more easy-to-read fashion!)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 15, 2010 7:08 AM
    Moderator
  • As for our Windows Vista issue:

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you


    Darin MS
    Monday, August 16, 2010 9:06 PM