Answered by:
Windows 7 not genuine??

Question
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Dear Carl, please help me with this report.
My windows was genuine and suddenly it started showing not a genuine version. please help with the below information
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E2285152-9B82-4876-9A0F-6CEDD19AF700}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E2285152-9B82-4876-9A0F-6CEDD19AF700}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1019342526-3098762868-1160119423</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="6"/><Date>20110718000000.000000+000</Date></BIOS><HWID>8C693807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Africa Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-2382011
Installation ID: 001840677812400180659602995234053342872383790212517285
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/30/2014 10:55:00 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:29:2014 18:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAEAAAABAAAABQABAAEAln345M1QIq8GhkQsdHS8xKTQKC0QArPKENEucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT TrmRef PtidDevc
SLIC DELL WN09
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
OSFR DELL M08
Why my windows is showing not genuine
- Split by Noel D PatonModerator Friday, May 30, 2014 9:35 PM thread hijack
Friday, May 30, 2014 8:10 PM
Answers
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Noel - Thanks! There actually was a bug with split and merge for a few weeks but was updated recently. Apparently it works. :)
@Abdulz - Your report looks good. Are you seeing the non-Genuine message all the time or only once in a while?
Please do not read this sentence. Please ignore the previous sentence.
- Edited by Kamin of Ressik Friday, May 30, 2014 9:46 PM
- Proposed as answer by Noel D PatonModerator Wednesday, June 4, 2014 6:32 AM
- Marked as answer by Noel D PatonModerator Wednesday, June 11, 2014 8:59 PM
Friday, May 30, 2014 9:46 PM
All replies
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This thread is almost 4 years old. Please do not post in old threads. Please make your own new thread.
Noel, the split/merge bug is supposed to be fixed, can you please split this one and lock?
Please do not read this sentence. Please ignore the previous sentence.
Friday, May 30, 2014 9:07 PM -
Thread duly split - what bug? :) I don't have to do them all that often, and frequently they fail because of connection problems rather than anything else.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Friday, May 30, 2014 9:41 PMModerator -
Noel - Thanks! There actually was a bug with split and merge for a few weeks but was updated recently. Apparently it works. :)
@Abdulz - Your report looks good. Are you seeing the non-Genuine message all the time or only once in a while?
Please do not read this sentence. Please ignore the previous sentence.
- Edited by Kamin of Ressik Friday, May 30, 2014 9:46 PM
- Proposed as answer by Noel D PatonModerator Wednesday, June 4, 2014 6:32 AM
- Marked as answer by Noel D PatonModerator Wednesday, June 11, 2014 8:59 PM
Friday, May 30, 2014 9:46 PM