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upgraded hardware multiple times, says product key is in use.. MGA clipboard paste RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YXBR2-3VVTQ-HJ8KW
    Windows Product Key Hash: h8uX1owCaJuX3APC17tEp2a1neY=
    Windows Product ID: 89587-OEM-7300542-90389
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {E1B2C712-ED45-42E6-9E58-6673D9437BD0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20110519123927333-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\apps\fox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1B2C712-ED45-42E6-9E58-6673D9437BD0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HJ8KW</PKey><PID>89587-OEM-7300542-90389</PID><PIDType>3</PIDType><SID>S-1-5-21-949487976-1974525685-3522565801</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0202   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081204000000.000000+000</Date></BIOS><HWID>71313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 33a7e8d3-e2ab-413b-96a6-27c83b21c695
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00146-005-490389-02-1033-6001.0000-0042002
    Installation ID: 003463981684226330012085152422919860037240109190556070
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: HJ8KW
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAIAAgABAAEAAgACAAAAAgABAAEACrbMke7YGPAKgAiFENMCZO7i8vQazeQuvkCsVuqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            120408        APIC1626
      FACP            120408        FACP1626
      HPET            120408        OEMHPET
      MCFG            120408        OEMMCFG
      OEMB            120408        OEMB1626
      OSFR            120408        OEMOSFR
      SSDT            DpgPmm        CpuPm


    Tuesday, May 31, 2011 3:59 PM

Answers

  • Hello Devon,

     

      That error message basically means that you need to activate by phone.

     

    To activate by phone, click the Start button and type: slui 4 and hit the Enter key.  This will start the Activate by Phone wizard. follow the directions  provided by the wizard.

     

    Thank you,


    Darin MS
    Tuesday, May 31, 2011 10:04 PM