problem in log in RRS feed

  • General discussion

  • I have voucher for elevate America (Window Xp & office 2003 or Window Vista & Office 2007).  I reedemed this voucher and I can only access to MS word 2003.  I want all ms office 2003 programms training.  Please guide me how to activate for all. My voucher expire on 1/12/09.


    Satish Bhatia
    Saturday, January 9, 2010 8:00 PM

All replies

  • ·         Dear Satish,

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –


    · Go to the following site:  https://account.live.com/SummaryPage.aspx

    · Sign-in to Windows Live.

    · Click on Account Summary (in the left nav)

    · Click on Registered Information (Above Password Reset Information)

    · This will open up to your profile data. 

    · Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    · Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

    Sujith Gopal,
    Microsoft Learning Support Team
    Saturday, January 23, 2010 4:02 PM