locked
Vista ultimate 64 double activation? RRS feed

  • Question

  • Good evening,

    I purchased a copy of Windows Vista Ultimate 64 a few months ago and activated the software after installing it.

    It has all worked well until today when a message popped up telling me that windows needed to be activated?

    When the instructions it gave me were followed, I get a message telling me that the product key is already in use. Obviously, as I have already activated the thing.

    Apparently I have 3 days before my windows system stops working. Not particularly useful.
    Any advice would be appreciated.

    Thank you

    Rob

    Apparently
    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0xc004f012) / 0x0
    Windows Product Key: *****-*****-VY7DG-CH4CK-D7JC7
    Windows Product Key Hash: 9ZLuG26r5RxLAh17vhoPlcdu7xE=
    Windows Product ID: 89587-OEM-7300567-17698
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {92A732C2-3886-45D8-A32F-B6CFFB9932ED}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{92A732C2-3886-45D8-A32F-B6CFFB9932ED}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D7JC7</PKey><PID>89587-OEM-7300567-17698</PID><PIDType>3</PIDType><SID>S-1-5-21-1050803951-4247237767-1401239773</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060530000000.000000+000</Date></BIOS><HWID>DE323507018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    Saturday, July 14, 2007 6:20 PM

Answers

  • After reading through some of the other threads, it occurs to me that this problem started directly after downloading and installing a windows update.

    The windows activation message appeared just after the restart.

    Rob
    Sunday, July 15, 2007 9:34 AM
  •  

    Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    If you are in reduced functionality mode try the following

    When you try to log in, you should be presented with a window that gives you four options:

    --------------------------------------------------------------------------------

    1. Activate Windows online now --> (this will try to activate with whatever key you already have installed)

    2. Buy a new product key online --> (self-explanatory)

    3. Retype your product key --> (this is the same as "Change product key" and will give you the opportunity to enter a new key if you want to activate with a key that's not yet installed)

    4. Show me other ways to activate --> (this is will give you two more options

            a.  Use my modem to connect directly to the activation service

            b. Use the automated phone system

    --------------------------------------------------------------------------------

    I think you'll want to choose the 4th one in the first window and the 2nd on in the next window.  It will give you a new installation ID, so you can phone activate.

    Please let me know if that still doesn't work for you.  Thanks!

    Saturday, July 28, 2007 4:24 AM

All replies

  • After reading through some of the other threads, it occurs to me that this problem started directly after downloading and installing a windows update.

    The windows activation message appeared just after the restart.

    Rob
    Sunday, July 15, 2007 9:34 AM
  •  

    Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    If you are in reduced functionality mode try the following

    When you try to log in, you should be presented with a window that gives you four options:

    --------------------------------------------------------------------------------

    1. Activate Windows online now --> (this will try to activate with whatever key you already have installed)

    2. Buy a new product key online --> (self-explanatory)

    3. Retype your product key --> (this is the same as "Change product key" and will give you the opportunity to enter a new key if you want to activate with a key that's not yet installed)

    4. Show me other ways to activate --> (this is will give you two more options

            a.  Use my modem to connect directly to the activation service

            b. Use the automated phone system

    --------------------------------------------------------------------------------

    I think you'll want to choose the 4th one in the first window and the 2nd on in the next window.  It will give you a new installation ID, so you can phone activate.

    Please let me know if that still doesn't work for you.  Thanks!

    Saturday, July 28, 2007 4:24 AM
  • Thanks,

    This sorted me out.

    Rob
    Sunday, July 29, 2007 11:12 AM