locked
Help adding another PC RRS feed

  • Question

  • Hello,

    We are trying to add another PC to the subscription we already have. However after doing so, it tries to give us a 90 free trial. When he press Subscribe it ask us to log in. After putting in the information it states (this id is not associated with etc...) HELP

     

    Saturday, October 11, 2008 9:07 PM

Answers

  • Hi murphyj50,

     

    You should use the same Live ID you use on the first machine. To verify what Live ID is used n the first machine.

    Open OneCare

    Click on Help (on the top right of the onecare screen)

    Then choose About Windows Live OneCare...

     

    It will give you the subscription ID. Thats the Live which is used to activate onecare on the machine.

     

     

    Monday, October 13, 2008 9:19 PM