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this copy is not genuine RRS feed

  • Question

  • After I upgraded from Vista, my new w7 os worked like a breeze for a month, then I started to get a black desktop with a message prompting me to activate and when I entered my number [xxxxx-xxxxx-xxxxx-xxxxx-xxxxx] it says it is invalid! Please help!
     
    As requested I have run mgadiag.exe and pasted the report:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85445
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C6675032-C9EC-448C-854F-9B4BBBD2FD56}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C6675032-C9EC-448C-854F-9B4BBBD2FD56}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85445</PID><PIDType>5</PIDType><SID>S-1-5-21-3037690594-522295594-548922095</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20090605000000.000000+000</Date></BIOS><HWID>88B83607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57553</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1033-7600.0000-2192010
    Installation ID: 020490192296057095100975759224866833419253569902078103
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 02/10/2010 09:58:11

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:15:2010 15:27
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAAAEAAAAAQABAAEAeqhgezAkRryENDb46GWGdAK3mojqt+wWF7oUS+qC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          FX09 
      FACP            DELL          FX09 
      HPET            DELL          OEMHPET
      MCFG            DELL          OEMMCFG
      SLIC            DELL          FX09 
      OSFR            DELL          FX09 
      OEMB            DELL          FX09 
      SSDT            DpgPmm        CpuPm

    • Edited by rednite Sunday, October 3, 2010 5:02 PM
    Saturday, October 2, 2010 9:28 AM

Answers

  • Thanks for your reply. This number was printed on the disk envelop. I entered this number when I first installed windows 7. I don't know whether it is a default key or not.
    I am no expert but I think this is a default key (one that is entered by the system when you do not enter a physically key when installing windows - a key-less install).
    So, as the grace time to activate has expired Windows has gone in to Reduced Functionality Mode.
    Where did you acquire the media/disk?
    Maybe wait until tomorrow (when MS will be monitoring the forum) for confirmation (or not, if I am mistaken in my analysis).
    Sunday, October 3, 2010 7:10 PM
  • Yes, that is a default key (*****-*****-TMVMJ-BBMRX-3MBMV) If someone sold you a copy of windows with that key then you need to talk to them and insist on a refund. Please see the buying software safely sticky on the indix of this forum (link provided below).

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

     

    Sunday, October 3, 2010 9:11 PM

All replies

  • I think you should edit and remove the Product key from the post very quickly.

     How did you acquire this key?

    Saturday, October 2, 2010 10:31 AM
  • I think you should edit and remove the Product key from the post very quickly.

     How did you acquire this key?

    Looking at the key that is entered. Is this a default key? Meaning you never entered your key when you installed windows 7?
    Saturday, October 2, 2010 10:49 AM
  • Thanks for your reply. This number was printed on the disk envelop. I entered this number when I first installed windows 7. I don't know whether it is a default key or not.
    Sunday, October 3, 2010 4:56 PM
  • Thanks for your reply. This number was printed on the disk envelop. I entered this number when I first installed windows 7. I don't know whether it is a default key or not.
    I am no expert but I think this is a default key (one that is entered by the system when you do not enter a physically key when installing windows - a key-less install).
    So, as the grace time to activate has expired Windows has gone in to Reduced Functionality Mode.
    Where did you acquire the media/disk?
    Maybe wait until tomorrow (when MS will be monitoring the forum) for confirmation (or not, if I am mistaken in my analysis).
    Sunday, October 3, 2010 7:10 PM
  • Yes, that is a default key (*****-*****-TMVMJ-BBMRX-3MBMV) If someone sold you a copy of windows with that key then you need to talk to them and insist on a refund. Please see the buying software safely sticky on the indix of this forum (link provided below).

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

     

    Sunday, October 3, 2010 9:11 PM
  • Many thanks for this clarification. I will try to get the proper version.
    Tuesday, October 5, 2010 10:18 AM