I have an employee that everytime he runs an export from CRM from any list the worksheet is blank, except for the column titles. I copied the exact same CSV file from his machine to mine and it works fine on mine. I checked the connection properties
from the data tab and they point to our company CRM system perfectly. I checked the users permissions for the lists and he is at organization level. I had them install the CRM for Outlook addin, and had them run the office repair tool. Everything
has brought up nothing. Any help is greatly appreciated!!
Yes we are on-premise using claims authentication. I have tried both the solutions mentioned in this doc and neither of them work. We have hit the refresh button plenty of times and he has the outlook client installed on his machine and it
functions normally in outlook.