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How to move deleted tasks back to CRM Prod from Test. RRS feed

  • Question

  • Hi all,



    We did some cleanups and accidently deleted some open tasks from Outlook that
    where tracked in CRM, that action deletes them from CRM database as
    well.

    However we tried to restore them back directly
    from Exchange, but the CRM tracking is gone, they are restored only as outlook
    tasks now.

    We have a full backup of CRM database the day before we deleted tasks.

    Is there anyway easy way to move them back to prod?



    • Edited by iCRM Tuesday, February 3, 2015 9:22 AM
    Tuesday, February 3, 2015 9:22 AM

All replies

  • If there are not too many tasks, then I'd suggest re-tracking them from Outlook - I think the Outlook client lets you select and track 20 tasks at a time

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, February 3, 2015 2:06 PM
    Moderator