Answered by:
Windows Vista Validation Status: Invalid License Invalid Product Key

Question
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I have read through most of the previously answered questions related to this issue, but I am still unable to make this work. I have tried most of the previous suggestions but I cannot get past the enter product key screen (says invalid and I don't believe it came with a disk). This laptop is about 3 years old and I have never had this issue until recently. (Acer Aspire 6930 laptop).
Is there anything else I can try? What should be my next step? I think I will have to change the OEM to the COA, but I don't think I have this. Please see the Diagnostics Report below.
Thank you for your help,
Nattybel
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {AC79A9EB-7F65-4B42-8D71-8E353F0269F1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.111025-0338
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AC79A9EB-7F65-4B42-8D71-8E353F0269F1}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-2243439382-2405869258-544711293</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 6930 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v0.3121</Version><SMBIOSVersion major="2" minor="5"/><Date>20080912000000.000000+000</Date></BIOS><HWID>54BA3907018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600096-02-1033-6001.0000-2042011
Installation ID: 006284576832603163910960206494691143951080845813471016
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: CH4CG
License Status: Notification
Notification Reason: 0xC004F032.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAQACAAAAAwABAAEAeqi+pbj99qd6f5QcusbK3PL0oPLUX7RqCJCsViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhciTuesday, January 24, 2012 6:23 AM
Answers
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"Nattybel" wrote in message news:b128b284-c3ab-4693-b62e-0e26481c8f5e...
A friend did it, he said he knew what he was doing...apparently not!
The only numbers I can find are the s/n, SNID and the only number on the battery is 22 digits long and contains 0's (which I don't think are usually in product keys)I have looked all over the laptop, inside and out. If I have to buy a new product key, is there anything I need to do to my laptop before I install it?
nattybelOh my. :(Your machine should at least have a sticker on it for Windows Vista (is there nothing on the case?)Don’t look at the battery – look in the hole it came out of!If you buy a new license, it’s likely to have to be a FULL retail license, rather than an Upgrade license – which is perhaps a $100 difference, so make certain!If you do need to purchase a new license, you should (even if the system says not) back up ALL your data to external media first.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, January 24, 2012 11:38 PM
Tuesday, January 24, 2012 8:11 PMModerator
All replies
-
"Nattybel" wrote in message news:25ed6f9b-2b4e-4e0b-81ab-3f0fa0d9c456...
I have read through most of the previously answered questions related to this issue, but I am still unable to make this work. I have tried most of the previous suggestions but I cannot get past the enter product key screen (says invalid and I don't believe it came with a disk). This laptop is about 3 years old and I have never had this issue until recently. (Acer Aspire 6930 laptop).
Is there anything else I can try? What should be my next step? I think I will have to change the OEM to the COA, but I don't think I have this. Please see the Diagnostics Report below.
Thank you for your help,
Nattybel
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
Other data-->
SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 6930 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v0.3121</Version><SMBIOSVersion major="2" minor="5"/><Date>20080912000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: CH4CG
License Status: Notification
Notification Reason: 0xC004F032.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
SLIC ACRSYS ACRPRDCT
The Key in use here is from a DELL machine – no wonder it won’t self-activate!Please check the case of your machine for the COA sticker (it may be hidden inside the battery compartment), and attempt to change it.How was this machine reinstalled last time? – at a shop, or by a friend, or what??
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, January 24, 2012 9:12 AMModerator -
A friend did it, he said he knew what he was doing...apparently not!
The only numbers I can find are the s/n, SNID and the only number on the battery is 22 digits long and contains 0's (which I don't think are usually in product keys)I have looked all over the laptop, inside and out. If I have to buy a new product key, is there anything I need to do to my laptop before I install it?
nattybelTuesday, January 24, 2012 3:14 PM -
"Nattybel" wrote in message news:b128b284-c3ab-4693-b62e-0e26481c8f5e...
A friend did it, he said he knew what he was doing...apparently not!
The only numbers I can find are the s/n, SNID and the only number on the battery is 22 digits long and contains 0's (which I don't think are usually in product keys)I have looked all over the laptop, inside and out. If I have to buy a new product key, is there anything I need to do to my laptop before I install it?
nattybelOh my. :(Your machine should at least have a sticker on it for Windows Vista (is there nothing on the case?)Don’t look at the battery – look in the hole it came out of!If you buy a new license, it’s likely to have to be a FULL retail license, rather than an Upgrade license – which is perhaps a $100 difference, so make certain!If you do need to purchase a new license, you should (even if the system says not) back up ALL your data to external media first.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, January 24, 2012 11:38 PM
Tuesday, January 24, 2012 8:11 PMModerator -
I don't see a sticker (other than the s/n sticker) anywhere on the laptop (inside or out). Just wanted to cover everything possible before I spent the money on a new license. Thank you so much for your help!!
nattybelTuesday, January 24, 2012 8:27 PM -
"Nattybel" wrote in message news:c33fee21-f993-46ce-8e09-4fdca3151090...I don't see a sticker (other than the s/n sticker) anywhere on the laptop (inside or out). Just wanted to cover everything possible before I spent the money on a new license. Thank you so much for your help!!
nattybelOuch :(That means that you will have to purchase a Full Retail license for Windows – I would recommend running the Upgrade advisor, and checking that the hardware is OK for Windows 7, and then purchasing that (but it could almost be cheaper to buy a new laptop with Win7 preinstalled, and sell the old one as OS-free after wiping the drive)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, January 25, 2012 11:52 AMModerator