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  • Question

  • I got this laptop and it aveslly had windows vista installed, after 2or 3 week i got this message that asked if I want to activate my windows vista but I ignored it,I jost keeped on pressing close, but then after several weeks wen i tryed to open my computer i got the same message but this time i couln't do enything on my computer ,i tryed to write the product key but it sad that it is invalid, what can I do to fix my laptop(shud I buy another product key?)
    Friday, November 9, 2007 1:20 AM


  • Hi mir002,


      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


      Also, please describe what you see when you first login to Vista.

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2386622&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.


    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, November 9, 2007 10:33 PM