Questions about Email Router Setup Wizrd for CRM 4.0 RRS feed

  • Question

  • Hi,

    When I upgrade from version 3.0 all users have been using the Forward Mailbox for incoming emails. For version 4.0 I would like all users to be set the email router for incoming email pointing to the exchange server.

    At the moment there is no way of doing a mass update to make this change apart from using a SQL script to modify the value of the field 'incomingemaildeliverymethod' to '2' ?

    I can't seem to do this is ib the email router configuration wizard?


    Tuesday, September 14, 2010 6:23 AM


  • Hi Stanz,

    You can create a on demand workflow that runs against users to set the incoming and/or outgoing delivery method.  Then simply run this workflow on all users.  And if you make this an automatic on create workflow users are automatically setup ok when you create them.

    Alex Fagundes - www.PowerObjects.com
    • Marked as answer by Stanley_Lai Wednesday, September 15, 2010 1:55 AM
    Tuesday, September 14, 2010 5:20 PM