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Windows not genuine RRS feed

  • Question

  • i received this laptop 4 years ago from my school. now my computer is saying that my windows is not genuine. now i saw that there is a diagnostic i can perform on my laptop and reply to here with it. what should i do?

    • Edited by Tsol16 Thursday, September 12, 2013 2:59 AM
    Thursday, September 12, 2013 2:56 AM

Answers

  • MGA Diagnostic Report Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the Tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Thursday, September 12, 2013 3:10 AM
    Moderator