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media player 11 doesn't recognize authentication RRS feed

  • Question

  • I have authenticated my installation of Windows XP several times and every time I try to run my windows media player it pops up a box stating that I must validate my Windows installation.

     

    So, now I cannot run the media player at all.

     

    Suggestions? Thanks!

    Saturday, April 26, 2008 11:34 AM

Answers

  • linuxrlz,

     

    Please visit Microsoft's Windows Genuine Advantage diagnostic page at http://www.microsoft.com/genuine/diag

    as we need more information as to what is causing the validation issue.

     

    After running the diagnostic tool, please post the diagnostics back here for further assessment.

     

    Thank you,

     

    Lori MS

     

     

     

     

     

     


    Tuesday, April 29, 2008 5:18 PM