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Problems with WGA RRS feed

  • Question

  • My Office 2007 - or to be more precise: only when starting Outlook I get such a message - is recognized by WGA as not genuine :-(


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-H7X8Y-KYC4J-GQGMG
    Windows Product Key Hash: OscnIbBVUsSxTuIK07JwOKndcSI=
    Windows Product ID: 89576-OEM-7342212-79288
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {89FEB5EF-79FE-4A20-8FC9-8CA58F559676}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{89FEB5EF-79FE-4A20-8FC9-8CA58F559676}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQGMG</PKey><PID>89576-OEM-7342212-79288</PID><PIDType>3</PIDType><SID>S-1-5-21-2195817759-1854953718-51238385</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1221   </Version><SMBIOSVersion major="2" minor="4"/><Date>20071101000000.000000+000</Date></BIOS><HWID>EB333507018400FA</HWID><UserLCID>0807</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3B3B8F51B119D86</Val><Hash>WbhWMGj5vyPi2Ex30Hbib1utIiY=</Hash><Pid>89388-707-9495602-65595</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Beschreibung: Windows Operating System - Vista, OEM_COA_NSLP channel
    Aktivierungs-ID: 177df7ed-709f-454a-91bd-947ec8a1e668
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 89576-00146-422-179288-02-1031-6000.0000-2132009
    Installations-ID: 009345531465616904919546531064640792849453553635215035
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Teil-Product Key: GQGMG
    Lizenzstatus: Lizenziert

    HWID Data-->
    HWID Hash Current: RAAAAAIABwABAAIAAgABAAAABAABAAEAeqgM89KCTjSmDID4kkXs2C73CIV643KuwK4yzfL03ohiG0gnnuesVualKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   MSTEST  OEMAPIC
      FACP   MSTEST  OEMFACP
      HPET   MSTEST  OEMHPET
      MCFG   MSTEST  OEMMCFG
      OEMB   MSTEST  AMI_OEM


    Thanks for Help!!

    Monday, August 31, 2009 3:54 PM

Answers

  • From your MGA report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    What this means, unfortunately, is the installed copy of Microsoft Office Enterprise 2007 is counterfeit.  It is a Volume License version installed using a Volume License product key that was not issued by Microsoft and likely created by an illegal product key generator.  For more information, please see: What is the genuine Office offer?

    Carey Frisch
    Monday, August 31, 2009 4:12 PM