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Windows Vista Home Premium won't accept OEM key after out-of-box restore RRS feed

  • Question

  • I have a Toshiba Satellite A205-S5825 I've had for about 4 years, bought it new in 2008. I later upgraded it to Windows 7 x64 with a legal copy of Windows 7, and then later upgraded to Windows 8 using a legal copy from DreamSpark. (I do tech support and I wanted to familiarize myself with Windows 8 to better serve my customers). After about a week I decided to go back to Windows 7, since I use this computer a lot and am not too fond of the new interface in Windows 8. I decided to use the built-in restore program to restore the system back to it's out-of-box state, but for some reason the onboard recovery would not work. (Pressing 0 at startup would show a quick flash "HDD RECOVERY MODE" and then disappear, and then it'd go right into Windows, rather than start the recovery program. I obtained what were supposed to be Toshiba Satellite A200-A205 recovery DVDs and did the full restore from those disks. It initially did not ask for a key, but after installing a bunch of updates and restarting it came up with a dialog saying that the product key I typed was not valid for activation. Typing the key from the label on the bottom of the computer, which says "Windows Vista Home Premium 32-bit", matching the version of Windows that is installed, but it always says "This does not appear to be a valid Windows Vista Home Premium product key, check the key and try again." Which I've done (The label is worn but still legible - Would be nice if they would go back to using the labels with the clear plastic coating on them like they did with XP) but it will not work. I've managed to do the slmgr - rearm trick to make the computer usable, but I'd like to have it fully activated. 

    I found a similar thread that mentioned clearing and rebuilding the License Store, which I did but then it would only give me a box to put in the key (which it still would not accept) and my only options were to continue or cancel, and canceling would shut down the computer. I managed to get into the recovery menu and restore it to before I tried to install SP1 and could get into Windows normally. I downloaded the WGA diag tool and ran it, and got the following results:

    (I read up on how the OEM products are activated, and I'm guessing that the recovery disks I got are for the wrong model and that's why it's not accepting it? Although from what I understood, if the SLP key didn't work, the key from the label on the computer would... Which its not...)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {12DB62A3-097B-4D90-8E7F-400F58F24524}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{12DB62A3-097B-4D90-8E7F-400F58F24524}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-3094997339-2406598641-143848507</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A205</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20080828000000.000000+000</Date></BIOS><HWID>8C310500018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>57BB374FEEDFD8C</Val><Hash>OgPMrRzPzoUAO++sROTw87bcaoY=</Hash><Pid>89409-710-9313973-65217</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6000.0000-3572012
    Installation ID: 075673461725148313866716746861757933570100374310570651
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: RJ34F
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAJJTk3058cscoS0aDBgzC0NYA4N/y9OZJ3rL6IqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC INTEL CRESTLNE
      FACP TOSCPL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      TCPA Intel CRESTLNE
      TMOR PTLTD        
      SLIC TOSCPL TOSCPL00
      OSFR TOSHIB A+2nd ID
      APIC INTEL CRESTLNE
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci


    Sunday, February 10, 2013 9:26 PM

Answers

  • Download and install Windows Vista Service Pack 1.  Afterward, try the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3

    2. Press the Enter key on your keyboard.

    3. Type in the 25-character product key (make sure you don't confuse an "8" with a "B" or a "O" for a "Q".

    4. Follow the instructions for phone activation.


    Carey Frisch

    Sunday, February 10, 2013 10:25 PM
    Moderator

All replies

  • Download and install Windows Vista Service Pack 1.  Afterward, try the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3

    2. Press the Enter key on your keyboard.

    3. Type in the 25-character product key (make sure you don't confuse an "8" with a "B" or a "O" for a "Q".

    4. Follow the instructions for phone activation.


    Carey Frisch

    Sunday, February 10, 2013 10:25 PM
    Moderator
  • Thanks Cary, I'll give it a shot and see if it works. I was in the process of installing SP1 when it did it before (The installer froze about halfway through) but I'll try again and see what happens and post back with the results :-)

    --Andrew

    Monday, February 11, 2013 5:55 AM