Backup had unknown problem and failed using external harddrive to store info RRS feed

  • Question

  • I have configured my backup to store the backup to an external hard drive and then I started the backup.  It stops at about 73% and says it has an unknown problem and can't continue.  I followed it's instructions and restarted my computer but the problem still happened.


    This is the first time that I am using the backup function so it has not worked before.  I also want to say that I have a D drive that is 8.2 GBs that my computer has tried before to store backup files to, but it was not large enough and the backups didn't work there either... note that was with another program (Norton 360) which was removed from my computer when I installed Live OneCare yesterday.  The tune up worked great yesterday so I think the OneCare program is working, it just isn't backing up.  What should I do to successfully backup my computer (the external drive has 111 GBs free). 


    Monday, July 21, 2008 2:09 PM