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Windows 7 is suddenly not genuine? RRS feed

  • Question

  • Okay so a little while ago, around the beginning of this year (2010), my laptop bluescreened. I don't know what caused it, but I was running Windows Vista Home Basic on this eMachines laptop. I've had it for over 2 years now. About a few weeks after the blue screen, a friend of mine fixed it. He put a new hard drive in my laptop as well as Windows 7 Ultimate. I haven't had any problems up until now. Windows keeps telling my copy of it isn't genuine. I've had this OS since February, and it's just now picking it up. I ran MGADiag and this is what I got:

    ____________________________________________________________________________________________________________________________

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {094D03F3-E61D-4A18-B7C6-6F60FD313605}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{094D03F3-E61D-4A18-B7C6-6F60FD313605}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-3814038192-1529313661-3372855849</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>eMachines D620</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.03</Version><SMBIOSVersion major="2" minor="4"/><Date>20080926000000.000000+000</Date></BIOS><HWID>80B93607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65029</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-1552010
    Installation ID: 004993431570550446226695403493453266900094068984907681
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 9/13/2010 6:14:18 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:13:2010 17:59
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJR4TOJ0uJFYNJCmyDQykhCQ6MUGVBq3ArQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            ATI           Herring
      HPET            PTLTD         HPETTBL
      MCFG            PTLTD           MCFG  
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           POWERNOW

    __________________________________________________________________________________________________________________________

    Thanks in advance.

    Monday, September 13, 2010 10:16 PM

Answers

  • You have two major issues:

    1.  You have a eMachine computer.  Someone used a HP Windows 7 Ultimate recovery disc to install it on your eMachine laptop.  This is an illegal installation.  You will need to purchase a genuine "full version" edition of Windows 7, reformat your hard drive and perform a "clean install".  The altenative is to install the original Windows operating system that came with your eMachine computer.

    2.  The installed copy of Microsoft Office Enterprise 2007 is counterfeit.  You can purchase a genuine edition of Microsoft Office from the Microsoft Store if you like.


    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 13, 2010 10:28 PM
    Monday, September 13, 2010 10:23 PM
    Moderator

All replies

  • You have two major issues:

    1.  You have a eMachine computer.  Someone used a HP Windows 7 Ultimate recovery disc to install it on your eMachine laptop.  This is an illegal installation.  You will need to purchase a genuine "full version" edition of Windows 7, reformat your hard drive and perform a "clean install".  The altenative is to install the original Windows operating system that came with your eMachine computer.

    2.  The installed copy of Microsoft Office Enterprise 2007 is counterfeit.  You can purchase a genuine edition of Microsoft Office from the Microsoft Store if you like.


    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 13, 2010 10:28 PM
    Monday, September 13, 2010 10:23 PM
    Moderator
  • I wasn't aware of this. Thanks for letting me know.
    Monday, September 13, 2010 10:44 PM