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Getting tired of the Windows Activation Technologies blurb popping up; can this be sorted out? RRS feed

  • Question

  • Bought this copy of Windows 7 Professional from MicroCenter back in April 2010 or so; still have the disc, the fancy little sticker from the box with the CD key which got stuck on my computer case, the receipt (a reprint, if nothing else), etc. However, sometime around either Summer 2010 or Summer 2011 (I forget which), Windows started popping up with the typical "This computer is not running genuine Windows" spiel. Seeing as the computer's run okay despite that popping up at inopportune moments (say, shifting focus from a game of Team Fortress 2 I'm in, letting the enemy kill me while I'm trying to regain focus), I didn't really do much about it for a year or two, but at this point I'd really like the messages to stop coming up.

    Here's MGADiag's output:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-W3DPG-JYFRD-XGHX4
    Windows Product Key Hash: uo95VbdUWzg2viOhyaqnK1SF45A=
    Windows Product ID: 00371-OEM-9044047-65667
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {7C8A63C5-FEF8-4C77-87AD-2089AA756C9A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7C8A63C5-FEF8-4C77-87AD-2089AA756C9A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XGHX4</PKey><PID>00371-OEM-9044047-65667</PID><PIDType>3</PIDType><SID>S-1-5-21-1035546157-2563526093-2618983278</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0904   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091112000000.000000+000</Date></BIOS><HWID>B49D3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>87B27C0C0357066</Val><Hash>EN3NbzQH3yLJBihn4ZAvlrkPKP8=</Hash><Pid>70141-051-1982942-56068</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-440-465667-02-1033-7600.0000-0982010
    Installation ID: 002830787002293163987245358584644431921306651955457503
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XGHX4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/17/2012 8:52:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000002
    Event Time Stamp: 7:17:2012 19:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\watweb.dll


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAgACAAAAAQABAAEAona+eD1m9kaENIwmRrxoZRj4GEIKgI3vYj1+ukLa6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            111209        APIC1629
      FACP            111209        FACP1629
      HPET            111209        OEMHPET
      MCFG            111209        OEMMCFG
      OEMB            111209        OEMB1629
      OSFR            111209        OEMOSFR
      SSDT            DpgPmm        CpuPm

    Wednesday, July 18, 2012 1:28 AM

Answers

All replies

  • Please visit this web page and click onValidate now and then let us know the result.

    Carey Frisch

    Wednesday, July 18, 2012 3:46 AM
    Moderator
  • Please uninstall the WAT update, KB971033, from the list of INstalled Updates, then download and install a fresh copy from  http://support.microsoft.com/kb/971033 (you'll need the 64-bit x64 version)

    then post a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Thomas Igoe Thursday, July 19, 2012 1:50 AM
    Wednesday, July 18, 2012 9:11 AM
    Moderator
  • Tried Carey's site. Said it was non-Genuine, which I wasn't too surprised at.

    Then tried Noel's suggestion. Took a bit of doing (it wound up hanging on the "Preparing Windows for Updates" while shutting down after uninstalling the specified update, forcing me to manually reboot it and try that again), but it was eventually uninstalled and the 64-bit version from the link specified installed in its place. Went back to Carey's site. Now it says I'm Genuine again.

    So, thanks, you two!

    For thoroughness's sake (and because Noel asked), here's MGADiag report #2:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-W3DPG-JYFRD-XGHX4
    Windows Product Key Hash: uo95VbdUWzg2viOhyaqnK1SF45A=
    Windows Product ID: 00371-OEM-9044047-65667
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {7C8A63C5-FEF8-4C77-87AD-2089AA756C9A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7C8A63C5-FEF8-4C77-87AD-2089AA756C9A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XGHX4</PKey><PID>00371-OEM-9044047-65667</PID><PIDType>3</PIDType><SID>S-1-5-21-1035546157-2563526093-2618983278</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0904   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091112000000.000000+000</Date></BIOS><HWID>B49D3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>87B27C0C0357066</Val><Hash>EN3NbzQH3yLJBihn4ZAvlrkPKP8=</Hash><Pid>70141-051-1982942-56068</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-440-465667-02-1033-7600.0000-0982010
    Installation ID: 002830787002293163987245358584644431921306651955457503
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XGHX4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/18/2012 9:53:47 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:18:2012 21:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAgACAAAAAQABAAEAona+eD1m9kaENIwmRrxoZRj4GEIKgI3vYj1+ukLa6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            111209        APIC1629
      FACP            111209        FACP1629
      HPET            111209        OEMHPET
      MCFG            111209        OEMMCFG
      OEMB            111209        OEMB1629
      OSFR            111209        OEMOSFR
      SSDT            DpgPmm        CpuPm

    Thursday, July 19, 2012 1:54 AM
  • Yep - that looks fine now.

    Good luck!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, July 19, 2012 7:44 AM
    Moderator