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rebate request needs to be resolved RRS feed

  • Question

  • I am unable to get an answer to my rebate request.

    I can never get through on the phone lines, it says all the reps are busy, call back, and then I am disconnected.

    the letter says I did not submit the proof of purchase, and I did , I have photo copies of what I submitted. and the POP, was included.


    This is really ridiculous.

    It may only be $10 , but I can't get in touch with you people to get this resolved.

     

    740350175 is the tracking number


    phone is 571 426-1344 cell
    Konrad Langenheim


    I hope this works, because nothing else has!!!!!!!!!!!!!!!!!!!

    Monday, March 10, 2008 10:54 PM

Answers

  • Hi konrad,

    In going through open threads I discovered your post - and it appears that you have not received a reply. If this is the case, please accept my apologies.

     

    Microsoft provides the service to check rebate eligibility, but we do not administer the rebate program itself - that is handled by the suppliers. However, if this problem is still outstanding, please let me know and I will do my best to assist you in getting a resolution to this issue.

     

    Best regards,

     

    Jenifer

    Friday, April 11, 2008 6:20 PM