locked
how can i understand it RRS feed

  • Question

  • I've read a document about the synchronize between mscrm and outlook, and it has a following sentence:

    "A Contact that is untracked in Outlook will be deleted in CRM at the next
    Outlook Sync if the user designates for the item to be deleted in CRM "

    How to understand " designates for the item to be deleted in CRM "? Thanks a lot.

     

     

    Thursday, July 29, 2010 5:31 AM

Answers

  • Let me answer it myself - -

    when a contact in outlook is tracked in mscrm, it will have a copy in mscrm, and the 2 contact are linked.

    when you press "untrack", mscrm will ask whether delete the linked contact in crm.

    Friday, July 30, 2010 2:53 AM