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Unable to log in to my Hotmail account

    Question

  • After resetting password successfully and also getting Code on my mobile I am unable to log in please help mre

    Muhammad Younus Akhter

    Email: myounusa@hotmail.com

    Cell:+966508514881

    Wednesday, May 16, 2018 12:56 PM

All replies

  • Hi, 

    It is an odd problem. Try this, make sure your logged in as admin, 

    1.)un-installing msn, delete all files from - Document and Settings- Administrator- Application Data- Microsoft- MSN Messnger. 

    2.)Empty all temp folders from, Document and Settings- Administrator- Local Settings- Temp. Also clear all other temp folders, cookies, history, etc.... 

    3.)Reboot. Reinstall messenger and put in your account info. Hopefully this works. If it dont then goto Microsoft support site and post your problem there. They should be able to help you.

    CEO of Homus

    Wednesday, June 20, 2018 11:29 AM