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CRM 2013 SP1 Activity Tab - activity tab always empty under certain accounts? RRS feed

  • Question

  • I;m running CRM 2013 SP1 on premises.
    Today I noticed an interesting behavior:

    Activity tab embedded on account for works just fine for some accounts and is always empty for a few others:


    In case you cannot see the images above, here is a brief description:

    On some accounts I go to the activity tab, click on add phone call and it just works. I can see the new phone call on the list right away. I can leave the page and come back and the list will be there.

    For some other accounts I do the same but if I refresh the page, the list is gone. The activity tab is empty.
    Same happens even if I follow the account.

    I can always find the activities under the "Activities menu" but not on the activity tab on embedded on the account form.

    Any help is really appreciated.
    Thanks in advance.

    Tuesday, September 16, 2014 7:08 AM