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Can't download live onecare

Question
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When I try to download live onecare it tells me one or more items won't load and gives me an ERROR ID: 0019-80070643 and then it trys to remove everything and says it can't remove everything and gives me the same error.
Help PleaseFriday, August 28, 2009 8:36 PM
Answers
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Try running the One Care install install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then see this Microsoft Knowledge Base article to resolve the 0019 error - http://support.microsoft.com/default.aspx/kb/930159/en-us If installation continues to fail please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials- Marked as answer by JimR1Moderator Friday, August 28, 2009 8:48 PM
Friday, August 28, 2009 8:47 PMModerator
All replies
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Try running the One Care install install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then see this Microsoft Knowledge Base article to resolve the 0019 error - http://support.microsoft.com/default.aspx/kb/930159/en-us If installation continues to fail please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials- Marked as answer by JimR1Moderator Friday, August 28, 2009 8:48 PM
Friday, August 28, 2009 8:47 PMModerator -
I tried the cleanup tool and it worked great. THANK YOU VERY MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Friday, August 28, 2009 9:35 PM
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You are welcome. I'm glad to hear you were able to install One Care.
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security EssentialsFriday, August 28, 2009 10:50 PMModerator