Changed Bios settings, now Not Activated RRS feed

  • Question

  • Just played with my bios..??

    Diagnostic Report (1.7.0069.0):
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-RBWWF-B7XGG-WGTV7
    Windows Product Key Hash: 5XX6S5JlcQSYjhHAqbjhvqAxWEs=
    Windows Product ID: 89576-009-4264354-71595
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    CSVLK Server: N/A
    ID: {4095170B-864C-4833-9862-D619D472A533}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4095170B-864C-4833-9862-D619D472A533}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WGTV7</PKey><PID>89576-009-4264354-71595</PID><PIDType>5</PIDType><SID>S-1-5-21-455093046-888992925-2484430289</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070928000000.000000+000</Date></BIOS><HWID>2D313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65211</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Sunday, April 6, 2008 6:00 AM


  • Hello Technochris1,


      Windows (Vista and XP) will require a Reactivation after a significant hardware change. I have never heard of a Bios settings change triggering a Reactivation event. But depending on the magnitude of the Bios settings change, it is possible because the Bios can control how some hardware works (i.e. enabling/disabling On Motherboard Raid, enabling/disablingOn Motherboard Sound...so on)


      In addition, recently Microsoft has found that some Hardware Manufacturers are writing Drivers that can change the Hardware ID of the Hardware that the driver controls. Windows uses the Hardware ID to figure if a Hardware Change has occured. So if a Driver changed the Hardware ID a significant amount, Vista would see the hardware as a new piece of hardware. Microsoft is currently working with these Manufacturers to correct this issue


      So I theories that you either installed new Drivers or Flashed the Bios around the same time as you made the Bios settings change or that the Bios setting change, that you made, was enough to trigger the reactivation event.


      To resolve the issue, you can try activating over the internet or by phone. (I have provided the sets to activate by phone)



     Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. Note: you may need to talk to a live activation rep. The phone activation process should only take about 6 minutes.


    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, April 8, 2008 7:50 PM