How can XP Activate but not pass WGA? RRS feed

  • Question

  • I bought a new Intel ION ITX PC.  Along with it Windows XP Prof, holo disk, COA, the whole deal.  I get to install XP.  Installs fine.  Activates fine. Updates itself fine.

    But when I run Windows update it decides it needs WGA, installs it, then claims my XP is not genuine:

    Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-4B8B3-23TJH-KPCHJ
    Windows Product Key Hash: td2ZgKkwx+wkw4bCvCIH4BEfsrk=
    Windows Product ID: 76487-011-4310076-22865
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0978A7BA-BEE7-4B28-B9E2-71256BFD8A6B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0978A7BA-BEE7-4B28-B9E2-71256BFD8A6B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KPCHJ</PKey><PID>76487-011-4310076-22865</PID><PIDType>5</PIDType><SID>S-1-5-21-1801674531-854245398-527237240</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20090508000000.000000+000</Date></BIOS><HWID>CAFB33EF01842074</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13D6E:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

    How can it not be genuine AFTER it activates and MS assigns a NEW registration key?

    How do I even know I typed the product key right?  And WHY would it wait so long to complain about it?

    Thursday, October 29, 2009 4:56 PM


  • Hello Lee222

    Please go to http://microsoft.com/genuine/diag and click the Start Diagnostic.  The site will check for common issues as well as ensure your system is set to be able to Validate correctly.  If any issues are found the site will either provide a button that will fix the issue automaticly or give instructions on how to do it manually.

    Once your Windows passes the Diag with all green marks, click the 'Validate Windows' button.

    Once your Windows validates as Genuine and you reboot, you should no longer receive any Non-Genuine messages.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, November 4, 2009 8:37 PM
    Wednesday, November 4, 2009 8:37 PM