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not genuine message, validate doesnt work, contact customer service dont work, all after reverting from free win10 download RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {FECD54C8-FCAD-44B3-AB0D-893270129F20}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.160316-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FECD54C8-FCAD-44B3-AB0D-893270129F20}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-1633827261-3263418604-1607126052</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7693</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.11</Version><SMBIOSVersion major="2" minor="7"/><Date>20121031000000.000000+000</Date></BIOS><HWID>B1483507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600173-02-1033-7601.0000-0412008
    Installation ID: 013341227240424144702906812133260813151946079954770835
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKM6G
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 4/26/2016 3:35:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: PASS
    Event Time Stamp: 4:26:2016 15:47
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAhFEa0ohAlsdU+cR1dMRiPf5VML4C0A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      SSDT AMD   POWERNOW
      BGRT ALASKA A M I

    basically the title says almost all. I upgraded to the free windows10 offered. I did not like the win10 and reverted to my win7 and got the non genuine message so i tired to validate online and gives me the 

    The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support

    tried several times different days with no luck to validate. I try contact support route and get the next page to download the diagnostic tool i download and run that(see above) then it says 

    1. Visit the Microsoft Support page to see what type of technical support is available in your area.

    and when i click on it i get

    This content cannot be displayed in a frame

     

    To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

     

    What you can try:

     

    Open this content in a new window

    when i click on the link a script error message comes up

    an error has occurred in the script on this page

    line:165

    char:1

    error:no such interface supported

    code:0

    url: res://ieframe.dll/httpErrorPagesScripts.js

    do you want to cont running scripts on this page?

    doesnt matter if you hit yes or no nothing happens. i never had any problems with windows updates or validation with this copy. i opened a ticket before about a office suite i tried to install on here that was a phony copy i bought off craigslist and therefore office did not work. I purchased this computer from a guy on ebay maybe 5-6 years ago. I have tried to contact the seller in the past with no success.

    Tuesday, April 26, 2016 8:13 PM

Answers

  • Unfortunately, your installed OEM SLP copy of Windows 7 Ultimate is indeed non-genuine.  OEM SLP versions can only be activated on a PC manufacturer's proprietary motherboard.  You have a retail MSI motherboard.  Only thing you can do is purchase a genuine copy of Windows 7 and perform a "clean install". ---> Examples of Genuine Windows

    Carey Frisch


    Wednesday, April 27, 2016 2:58 AM
    Moderator