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Pre-release is set to expire RRS feed

  • Question

  • I have been getting mesage saying the prerelease is set to expire in 12 days now

    Im worried, as i bought this computer a little over a year ago and its never happened before, ive tried to uninstall SP1 and 2 but i keep getting error messages, for service pack 1 it says already installed, for service pack 2, it says install service pack 1

    I then resalised that I have a evalutaion copy and its v2.75

    here is the diagnostic report

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {73B4354C-1044-47DA-B4BC-9AE7DC16359E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rc.090114-1728
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{73B4354C-1044-47DA-B4BC-9AE7DC16359E}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-1598467947-3265877174-2903408813</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv5 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32</Version><SMBIOSVersion major="2" minor="4"/><Date>20090302000000.000000+000</Date></BIOS><HWID>F5333507018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65691</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.16659
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-321-300031-02-2057-6002.0000-0952009
    Installation ID: 014903085274763782862691807920833302989251121400153022
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 932CC
    License Status: Licensed
    Evaluation End Date: 02/06/2010 00:59:59

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAgACAAAAAwABAAEAeqgsKeDaC2zCoD6tEDNU+Trx+OGN7/L0Guy8sD5BaOmsVn4o

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            3600   
      FACP            HP            3600   
      HPET            HP            3600   
      BOOT            HP            3600   
      MCFG            HP            3600   
      SLIC            _ASUS_        Notebook
      SSDT            AMD           PowerNow


    Monday, March 22, 2010 12:02 AM

Answers

  • Unfortunatly, uninstalling update is outside my area of support.  As I mentioned please see Vista Service Pack Support at http://support.microsoft.com/ph/11732#tab1 

    Note: if that site doesn't help, there is a link in the upper right hand of the page that will take you to Live support (Email, Chat or Phone or such).  My understanding is that issues with Service Packs are supported at no cost.

     

    Sorry I couldn't be more help,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, March 25, 2010 10:03 PM
    Thursday, March 25, 2010 10:03 PM

All replies

  • I would also like to add, that when i purchased this laptop i was told it had a genuine full edition of windows vista

    Its all been validated and activated, please help as im running out of time

    Monday, March 22, 2010 12:22 AM
  • Hello Sufyaan,

    "Build lab: 6002.lh_sp2rc.090114-1728"

    You have the Release Candidate (i.e. beta version) of Service Pack 2.  The message you are seeing is telling you the the Release Candidate is about to expire.

    The resolution is to uninstall the Release Candidate of Service Pack 2. If you have issues uninstalling the Release Candidate of Service Pack 2, please see Vista Service Pack Support at http://support.microsoft.com/ph/11732#tab1 

    Thank you,

     


    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 10:13 PM
    • Unmarked as answer by Sufyaan Wednesday, March 24, 2010 11:34 PM
    Wednesday, March 24, 2010 10:12 PM
  • THere is no option to uninstall sevice pack 2

     

    I've tried all possibilities, but there is no update labeled vista service pack 1 or two

     

    When i try to install service pack 2 that i downloaded from the microsoft website and when i try to install it it says install service pack 1 first, then when i try to install that it says already installed

    Wednesday, March 24, 2010 11:36 PM
  • Hi there,

    I have the same problem as you but seem to have found a solution.  Here is what I did:

    1.  Uninstalled Vista SP2 Beta.  Look for 'Service Pack for Microsoft Windows (KB948465)' in the 'Programs and Features' and remove it.  Removing it takes a long time.  Your computer will reboot and go through a 3-step removal process.

    2.  Once done, I had to re-activate my copy of Vista.  I first tried this by choosing the 're-activate' option but encountered a 'DNS missing' error (or something like that anyway.)  So I tried activating the product again, this time by re-entering my Vista product key.  Success!

    3.  Then I started the long and tedious process of updating Windows with the latest security patches.  This is going to take a while.  Then I'll need to de-frag my hard drive since the Sp2 beta patch removal really scrambled my drive -- it's thrashing a lot more.

    But I am not getting the expired message any more so everything looks good.  Hope this helps.

    Darryl

    Thursday, March 25, 2010 8:21 AM
  • I cant fiond the service pack update anywhere, im pretty sure its not in the programs an features as well, but ill re check, another problem is the preoduct key at te bottom of my laptop has been rubbed out, i cant read it, and dont have any cds or anything either

    theres only 6 days left bnow, please help. ive actually backed everything upin case as well, but once it expires it will be useless as i dont have any recovery cds etc

    Thursday, March 25, 2010 1:44 PM
  • Try this:

    1. Open 'Programs and Features' control panel.
    2. Click on 'View installed updates' link under 'Tasks' on the left-hand side of the control panel.

    Hopefully, 'Service Pack for Microsoft Windows (KB948465)' will appear.

    Darryl

    Thursday, March 25, 2010 3:29 PM
  • nope, there are no service pack updates listed there
    Thursday, March 25, 2010 5:40 PM
  • Unfortunatly, uninstalling update is outside my area of support.  As I mentioned please see Vista Service Pack Support at http://support.microsoft.com/ph/11732#tab1 

    Note: if that site doesn't help, there is a link in the upper right hand of the page that will take you to Live support (Email, Chat or Phone or such).  My understanding is that issues with Service Packs are supported at no cost.

     

    Sorry I couldn't be more help,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, March 25, 2010 10:03 PM
    Thursday, March 25, 2010 10:03 PM