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Windows 7 Home Premium Family Pack 3 Users not working RRS feed

  • Question

  • Hello everyone,

    I bought Windows 7 Family Pack 3 users, I did install first copy on customer computer and works perfect, then i upgrade one laptop that has windows XP before, now i have issue to with the third upgrade, it keeps telling me that i have to call this number 1-888-725-1047 to get confirmation ID, so i did call and i entered all the numbers then the automated sys. asked me how many i did install it and i said 2 then it says it can activate it.

    please help in this matter

    Thanks

     

     

    Friday, August 12, 2011 12:45 PM

Answers

  • The family pack licenses are not intended for "customers."  They are intended for three computers in the same household.  Why did you use FP upgrades and not Anytime Upgrades or retail upgrades?

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, August 12, 2011 6:03 PM
    Answerer

All replies

  • Try phone activation

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

    • Proposed as answer by Darin Smith MS Friday, August 12, 2011 6:21 PM
    Friday, August 12, 2011 12:47 PM
    Answerer
  • The family pack licenses are not intended for "customers."  They are intended for three computers in the same household.  Why did you use FP upgrades and not Anytime Upgrades or retail upgrades?

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, August 12, 2011 6:03 PM
    Answerer