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Windows 7 Evaluation Copy build 7601 error RRS feed

  • Question

  • I bought my laptop from eMachines almost a year ago.  I now have this error message popping up every time I turn on the computer.  I ran the diagnostic as directed and here are the results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {83E0B410-72B4-4545-BC52-D7FD683DF5CB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{83E0B410-72B4-4545-BC52-D7FD683DF5CB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2020193266-648422477-1432369022</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>D725           ¾               </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.19          </Version><SMBIOSVersion major="2" minor="5"/><Date>20101015000000.000000+000</Date></BIOS><HWID>E6873C07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2622010
    Installation ID: 013476098614031365349914050922832002279015109116417320
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 2
    Trusted time: 12/2/2011 6:04:11 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:8:2011 09:39
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJQEeJg53jpspLYjYIweUyjcfCgS/kbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT


    Saturday, December 3, 2011 2:09 AM

Answers

  • "PGGBadZ" wrote in message news:26e1131d-9ca9-43c9-abc8-ea5423cc66fe...

    I bought my laptop from eMachines almost a year ago.  I now have this error message popping up every time I turn on the computer.  I ran the diagnostic as directed and here are the results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>Acer           </Manufacturer><Model>D725           ¾               </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.19          </Version><SMBIOSVersion major="2" minor="5"/><Date>20101015000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
      SLIC            ACRSYS        ACRPRDCT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT


    Your computer’s SLIC table is for Vista, rather than Windows 7 – The BIOS declares it as being a Acer, rather than an eMachine (although Acer own eMachines they are usually seperately identified) The date on the BIOS is a little strange ad well, since eMachine’s publish date for that version is not until October 2011.
     
    From whom did you purchase this machine?
    For what version of Windows is it licensed, according to the COA sticker on the case?
     
    If it’s for Windows 7, then simply use the Key on the COA sticker, and the Change Product Key link on the System properties page, to make it genuine.- you may need to activate by phone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 6, 2011 12:35 AM
    • Marked as answer by Darin Smith MS Thursday, December 8, 2011 11:43 PM
    Saturday, December 3, 2011 9:11 AM
    Moderator

All replies

  • "PGGBadZ" wrote in message news:26e1131d-9ca9-43c9-abc8-ea5423cc66fe...

    I bought my laptop from eMachines almost a year ago.  I now have this error message popping up every time I turn on the computer.  I ran the diagnostic as directed and here are the results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>Acer           </Manufacturer><Model>D725           ¾               </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.19          </Version><SMBIOSVersion major="2" minor="5"/><Date>20101015000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
      SLIC            ACRSYS        ACRPRDCT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT


    Your computer’s SLIC table is for Vista, rather than Windows 7 – The BIOS declares it as being a Acer, rather than an eMachine (although Acer own eMachines they are usually seperately identified) The date on the BIOS is a little strange ad well, since eMachine’s publish date for that version is not until October 2011.
     
    From whom did you purchase this machine?
    For what version of Windows is it licensed, according to the COA sticker on the case?
     
    If it’s for Windows 7, then simply use the Key on the COA sticker, and the Change Product Key link on the System properties page, to make it genuine.- you may need to activate by phone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 6, 2011 12:35 AM
    • Marked as answer by Darin Smith MS Thursday, December 8, 2011 11:43 PM
    Saturday, December 3, 2011 9:11 AM
    Moderator
  • I checked the sticker on the back of the machine.  It says it's licensed for Windows 7 Home Prem.

    I purchased the computer from Best Buy almost a year ago.

    I'll try to use the Key on the sticker to change the product key link.

    I'm just wondering why this is coming up now, since I bought the machine in January and supposedly, Acer/eMachines is a reputable company who, I assume, wouldn't use counterfeit software.

    Saturday, December 3, 2011 10:24 PM
  • I'm just wondering why this is coming up now, since I bought the machine in January and supposedly, Acer/eMachines is a reputable company who, I assume, wouldn't use counterfeit software.

    The problem is not the software but in the BIOS as Noel says. It has a Vista marker, however it should have a win 7 marker. I'm curious how it got there. Has someone worked on the machine and possibly did a BIOS update? ( I'm curious because of the unusual things in the bios)
    Saturday, December 3, 2011 11:15 PM
    Answerer
  • The concern is not about the company.  The concern is about hacking, sometimes by repair shops.

    SLIC ACRSYS ACRPRDCT

    This has been the correct entry for eMachines for quite a while now.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, December 4, 2011 12:46 AM
    Answerer
  • "george1009" wrote in message news:a684306f-09d9-4ef9-b7b1-0a7e21a51c06...

    I'm just wondering why this is coming up now, since I bought the machine in January and supposedly, Acer/eMachines is a reputable company who, I assume, wouldn't use counterfeit software.

    The problem is not the software but in the BIOS as Noel says. It has a Vista marker, however it should have a win 7 marker. I'm curious how it got there. Has someone worked on the machine and possibly did a BIOS update? ( I'm curious because of the unusual things in the bios)
     
    BIOS Updates typically do not affect the SLIC table – or at least are not supposed to do so.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 4, 2011 8:02 AM
    Moderator
  • PGGBadZ, did changing the key resolve the issue?

     

    Thank you,

     


    Darin MS
    Tuesday, December 6, 2011 12:36 AM
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, December 8, 2011 11:43 PM