Won't continue download after I agree to license terms RRS feed

  • Question

  • So I just got a new PC and I want to download Microsoft Money Sunset.  Everything moves along normally until I get to the license terms window.  I click "accept" and then everything freezes up.  To get out, I have to open task manager and end the task.  Any suggestions?  I have windows 10 home, an OS Build of 10586.164, and its 64 bit.  I'd appreciate any help and/or tips.  Thanks!!
    Tuesday, July 19, 2016 7:34 PM

All replies

  • I don't recognize the symptom. You could try turning off any protection software.

    Consider asking customer support from the computer seller, since the seller would know about the things they installed that could interfere with an installation.

    Thursday, July 21, 2016 9:30 PM
  • Just to confirm - you did load the version from the first post in the Forum? Sounds like the programme may be trying to phone home to an address that no longer exists.

    Dr AS

    Friday, July 22, 2016 7:59 AM