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CRM 2013 Read Privilege error after assign record to other user RRS feed

  • Question

  • Hi All,

    I have a problem which is :

    All users in CRM have user level privilege to activities so that user can only see his own records. the problem is when user assigns a record to another after assignation is done , error message is shown telling user that he doesn't have a read privilege to this record , actually this is right because the user doesn't have a read privilege to other user's records. but the problem is why doesn't CRM redirect to user's activities page after assign request, so that the error is not popped-up?

    It is not user friendly error for end users !

    Thanks. 


    Zarour

    Monday, December 2, 2013 12:20 PM

All replies

  • Yes, I suppose is a problem to resolve by Microsoft, however you can do it by yourself, by closing and after doing the redirection through JS when this record is reassigned.
    • Proposed as answer by RDevelopment Monday, March 3, 2014 10:39 AM
    Monday, December 2, 2013 3:52 PM
  • HI Zarour,

    Were you able to get solution for this?

    I am facing similar issue.

    Harsha

    Wednesday, January 22, 2014 1:46 PM
  • Actually I had to change the requirements so that I always share the record to the user before assigning it to another one.

    in this way the CRM will not show the privileges error.

     

    Zarour

    • Proposed as answer by RDevelopment Tuesday, March 4, 2014 8:55 AM
    Tuesday, March 4, 2014 5:51 AM