have had a Hotmail account for years. got a new surface pro 3 attempted logon to Microsoft account using Hotmail email it said account already exists and suggested using name1@hotmail instead. I did this and created the account.
Later I determined that I probably already had an account using my Hotmail name but had forgotten about it. Now on my new computer I can only send/receive email using the name1 Hotmail email name. Can't access or use my old name@hotmail email address.
Can you help me resolve this issue?